House of T’s Shop – Return & Exchange Policy

(No Refund Policy)

Welcome to House of T’s Shop. We appreciate your support of our faith-based brand and handmade/custom products. Please review our policy carefully before placing your order.

ALL SALES ARE FINAL

At this time, House of T’s Shop does not offer refunds on any purchases. Because many of our items are custom-made, made-to-order, or printed specifically for each customer, we are unable to accept returns for refunds.

Exchanges & Replacements

We only offer replacements or exchanges if:

• Your item arrives damaged
• Your item is defective
• You received the wrong item or size from what was ordered

If there is an issue with your order, please contact us within 5 days of delivery with:

• Your order number
• Clear photos of the item and packaging
• A brief description of the issue

Once approved, we will provide a replacement item or store credit when applicable.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Custom or personalized items
• Sale or clearance items
• Worn, washed, or altered merchandise
• Gift cards

Sizing Responsibility

Please carefully review all sizing charts before ordering. We are not responsible for incorrect sizes selected by customers.

Shipping Issues

House of T’s Shop is not responsible for:

• Delayed shipping by carriers
• Lost or stolen packages marked as delivered
• Incorrect shipping addresses entered at checkout

Please double-check your shipping information before placing your order.

Contact Us

For order issues or questions, please contact:

House of T’s Shop
Email: houseoftsshop@gmail.com
Business Hours: Monday–Friday

Thank you for supporting House of T’s Shop. We appreciate your business and pray our products inspire faith, confidence, and encouragement every day. ✨